Hi, I’m Augusto Quintanilla
Sales Manager @ SOMOS, INC.
These are My Vertical Markets and Expertise
Voice and SMS Service Providers.
– Enterprise UCaaS, CCaaS, CPaaS and PBX Service Providers.
– Telecommunications Fraud Identification and Remediation.
– Work in Progress: Banking and Financial Services Institutions
Telecom fraud is the abuse of telecommunications products and services with the intention of stealing money from customers and/or their communications providers. This type of fraud can involve landlines, mobile phones and cloud and on-premise PBX systems.
What is telecommunications fraud?
what’s the impact of telecommunications fraud on service providers, businesses and consumers
– Fraud has made consumers more hesitant to answer calls from unknown or suspicious numbers, which can make it harder for legitimate businesses to reach their customers.
– Fraud has had a significant impact on carriers/service providers, including financial losses, higher operational costs and damage to customer confidence.
– Fraud can result in an erosion of trust and lead to a loss of customers and economic reputation.
Most Common Types of telecommunications fraud
Number Spoofing
Falsifying the caller ID to appear as another phone number. Used to deceive the recipient into believing they are communicating with a reputable business, or a government institution.
Neighbor Spoofing
Scammers mimic local numbers, often duplicating the first six digits of your own number to increase the likelihood that you answer the call.
Robocall Spoofing
Automated calls programmed to deliver pre-recorded messages with the caller ID disguised as local businesses or trusted organizations.
Text Message Spoofing
Text messages are sent from a number that appears to belong to a legitimate source, often prompting urgent action from the unsuspecting recipient.
PBX Hacking
PBX hacking allows fraudsters to take control of phone lines by exploiting unsecured phone systems.
SMS Phishing
SMS phishing is the practice of sending mass SMS in order to obtain personal information from the person who receives the messages.
Who is Somos and how can we protect your business?
SOMOS provides fraud prevention solutions that stop threats in real-time. For enterprises, this allows you to improve your communictions. For service providers, we identify fraudulent calls that are entering your network.
How can SOMOS help service providers and enterprises block fraudulent calls.
RealNumber DNO (DoNotOriginate)
Your One-Stop-Shop to Ensure FCC Compliance for DNO Regulations for Both Voice and Text.
RealAgent
Avoid TCPA (Telephone Consumer Protection Act) Violations and Ensure Robust Data Integrity with RealAgent
Ensure your outbound calls and text are only directed to your intended recipient!
RealBrand
Transform Your Phone Numbers into Powerful Assets.
RealBrand provides a centralized number inventory database for visibility into phone numbers backed by data intelligence and analytics.
“Building Trust One Phone Call at a Time”
More About Me: I was invited by the GSMA to speak about Telecom Fraud in 2022 at the Mobile World Congress Conference in Los Angeles, California.